Shipping 


We will spend a month as maximum since you made your order to produce them and shipment, notice is a personalized handmade product, we make one by one.
Your Wappis  will be shipped to the address you filled in Your Shopping Cart. Please, it is important that you update your address or telephone number in case you have changed any of them during the production progress owing to we will need for shipping. The delivery will be made by the shipping agency Nacex, you can follow your shipment clicking next link, from the moment the manufacturing process has finished:
Shipment Fees
Free Cost to Spain, France, Germany, Belgium, Italy, Luxembourg, UK, Holland 
Rest of Europe: 8€
Canada, USA, Iceland, Switzerland, Lichtenstein, Norway: 22€
Rest of Countries: 27€

Returns policies

Manufacturing fault returns
If you detect any manufacturing fault, don´t worry we will remake or money back; but be sure to return without sign to have be used  (please, take special care if your sole is white), and inside their original packaging. Also send us a picture showing the fault and the reference number to hello@wappi.es, we will give you more instructions about how to making the return shipment without cost.
You must return the goods to us in their original condition within 14 days of the date you receipt the ballerinas.
If your size does not fit
We know that there some differences between the measures in sizes for each brand of shoes, and because we want you feel confident shopping your Wappis we are preparing a Chart Size which it helps you to know Wappi size.
In spite of you have measured your feet to know your size and when you try your first Wappis on do not fit, don't worry, we want each Woman happy and wearing their Wappis comfortable, Comfort is part of our Quality Policies, in this case we will remake your pair with the correct size without any extra cost. We will need you make return the pair to the manufacturer using the services of Shipping agency (without cost for you), and of course the pair should not have any sign to have be used (please, take special care if your sole is white). Please, send us an email to hello@wappi.es with your name and reference and we will send you more instructions and information.
This facility is only available with first Wappis you buy in our shop online.
You must return the goods to us in their original condition within 14 days of the date you receipt the ballerinas.
If the colors or materials are not what you hope
Wappi team has been working to reach materials and colors are more similar to the reality as possible, but you notice there small differences between colors it depends from where you are using the application. Even so you feel that your pair is far of your design, please send us your enquiry to hello@wappi.es , to look up a possible manufacturer fault or mistake from our 3D Design Studio. We want you are happy with your Wappis
Do you need more information?
If you have any special requirement, if you need additional information about materials, colors, ornaments, about quality, manufacturing process, anything you need do not heritage to contact us, we will be happy you help you